The SafeStreets rep was good. He walked me through the system and he was very thorough. He set everything up for me, so I really didn’t have to do anything. I got a package but he did mention that if I wanna add more stuff, then I can always call and get those things added. Also, I was supposed to get a gift card when I got the package deal but I never received it. So far, they perform very well. The videos and stuff are very clear. I use their smartphone feature. I can do everything through it. Other than watching the videos, I can arm and disarm everything, and it’s cool. Sometimes I get delays and I think it’s because of my network provider, but overall, it’s clear and good. The cost is good too.